The Town of Rolesville's water and sewer needs are served by the City of Raleigh. For more information, please call 919-996-3245 or visit their online utility payment page.
Many residents will be increasing their water usage during the quarantine, and this has the potential to create financial strain for some households. The water rates are tiered so that higher rates are charged when more water is used. Raleigh Water staff have adjusted the tiers so that residential users will not reach these price increases as quickly. This is a temporary change that will remain in effect for water usage billed on or after April 16, 2020 and ending 30 days after the Wake County Proclamation of a State of Emergency has been rescinded.
Don't Flush Wipes
Raleigh Water is reminding people not to flush wipes of any kind down the toilet. Wipes clog pipes and lead to sewer spills. People are understandably using more disinfectant wipes to help combat the coronavirus, but wipes belong in the trash, not the toilet. Even “flushable” wipes do not readily dissolve in water like toilet paper. They can get stuck in bends in the pipes or cling to grease buildup, causing clogs that lead to sewer backups and/or spills.