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ADA Transition Plan

In July 2020, the Town Board adopted an Americans with Disabilities Act (ADA) Transition Plan.

Public Notice of Policy

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the Town of Rolesville will not discriminate against qualified individuals based on disability in Town services, programs or activities. With the adoption of this Transition Plan, the Town Board of Commissioners adopts the following statement of policies:


The Town does not discriminate based on disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Effective Communication

The Town will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Town’s programs, services, and activities, including qualified sign language interpreters and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures

The Town will make all reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy all Town programs, services and activities.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a Town program, service or activity, should contact the office of the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.

Complaints that a program, service, or activity of the Town of Rolesville is not accessible to persons with disabilities should be directed to the ADA Coordinator.

The ADA does not require the Town to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

The Town will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Complaints & Grievances

Please direct complaints about the accessibility of a Town program, service, or activity to one of the Town of Rolesville ADA Coordinators listed below:

Eric Marsh, Assistant Town Manager
PO Box 250
Rolesville NC 27571

Lisa Alston, Human Resources Director
PO Box 250
Rolesville NC 27571

Any resident who wishes to file a formal complaint with the Town that alleges noncompliance or any actions that would be prohibited by Title II of the ADA may submit a Grievance, in accordance with the ADA Transition Plan.